Business and Administration Support
Kuala Lumpur, Malaysia
Clerical/Administrative
Full Time
The Employer

The company underwrites all lines of General and Life Insurance including Takaful and Reinsurance. The company has advantage in offering exceptional solutions for customers by leveraging our global network of products, skills and experience in underwriting and dedicated insurance and reinsurance resources.

Responsibility
  • Perform full range of business, administration support and general operation duties for Global Business & Underwriting, Business Development team
  • Perform full range of business and administration support and advice for new and renewal policy
  • Support sales process of whole range of the Companies’ products
  • Handle phone enquiries in a professional manner, reply to or redirect external and internal queries
  • Assist to arrange meetings and events including team member workshops, town-hall, team off-site meeting and Intermediaries/client functions
  • Assist in preparing conference, presentations and road show materials for target markets
  • Assist in business expansion and development projects
  • Assist team members in preparing documents and presentation for business initiatives, projects, committees and working groups
  • Provide support in various Business Management Activities as required, such as Information Collation and Management Report Preparation
  • Support and execute various business initiatives, ongoing oversight and follow through implementation of projects/tasks assigned
  • Ensure the agreed service standards are achieved
  • Monitor the daily smoothness of business and administration support towards Companies in order to meet service turnaround
  • Help to investigate on complaint case
  • Provides quality business and administrative support to team members, Intermediaries and clients when requested
Skill Requirements
  • Possess a recognised degree in any field.
  • At least 4+ years’ experience working in marketing, business and administration support. Insurance background is added value.
  • Goal-oriented
  • Good understanding of office management and marketing principles
  • Excellent verbal and written communication skills in English. Bahasa Melayu and Mandarin will be an added advantage
  • Strong communication, relationship, presentation and negotiation skills
  • Well organised with a customer-oriented approach
  • Proficiency in Microsoft Office suite of products
  • Ability to manage multiple complex tasks concurrently and adhere to deadlines
Skillset & Experience
Clerical/Administrative Mid (4-7 Years)